Track your order

Track Your Order - Pingmall.shop

Thank you for choosing Pingmall.shop! We want you to easily track your order. Below are the details on how to track your order:

1. Order Confirmation

After you complete your order, you will receive an order confirmation email containing your order details and order number. Please keep this email for future reference.

2. Shipping Notification

Once your order is shipped, you will receive another email with the tracking number and shipping company information. This email will notify you that your order has been successfully dispatched, and you can start tracking your package.

3. How to Track Your Order

1. Visit the Shipping Company’s Website: Use the tracking number provided in the email to visit the corresponding shipping company’s website.
2. Enter the Tracking Number: On the shipping company’s tracking page, enter your tracking number and submit.
3. View Status: You will be able to see the current status of your package and the estimated arrival time.

4. Tracking Issues

If you encounter any issues while tracking your order or find that the package status is not updating, please contact our customer support team promptly:

• Email: support@pingmall.shop

We will be happy to assist you to ensure you receive your order smoothly.

5. Order Status Descriptions

• Pending: Your order is being processed and has not yet shipped.
• Shipped: Your order has been shipped, and you can track the package using the tracking number.
• Delivered: Your package has been delivered to the specified address.

Thank you for choosing Pingmall.shop! We look forward to providing you with quality products and services. If you have any questions, please feel free to contact us.